I am experienced in leveraging agile frameworks to provide a robust synopsis for high level overviews. Iterative approaches to corporate strategy foster collaborative thinking to further the overall value proposition.
As Senior Director of Operations, I oversee and assist with the planning and creation of all projects, events, web sites, videos and other related marketing materials for Wine Industry Network to promote membership, trade shows and other marketing outreach. I build and manage web sites and event registration systems, directly implementing and troubleshooting all IT related systems and hardware for those events. I am also responsible for the day-to-day operations of the WIN office to ensure that things run smoothly and efficiently, to the best of our abilities.
Managed Visitor Center Volunteers & Staff, Healdsburg.com Management & Development. Created and maintained area maps for Chamber business members, and assisted with daily chamber operations. Also maintained scheduling for monthly, semi-monthly, and annual events including trade shows and fundraising events, as well as working as a team with City of Healdsburg staff, Healdsburg PD, Healdsburg Fire, Healdsburg Parks & Rec Dept., and other core city services.
Hired as a Bellman / Valet. Promoted to Front Desk Agent after 1 year. Promoted to Front Office Manager after 2 years. Managed Front Office including; Staff Scheduling, Front Desk Staff, Bell Staff / Valets, Reservations, Guest Services, Concierge Services, Maintenance, Night Audit Routines, and Houskeeping Staff for daily hotel operations.
Hired as CSR. Promoted to AM II after 1 year. Managed daily operations, staff scheduling, retail inventory, rental inventory, and was primary rental hardware technician.
Employee Scheduling, Build-Up / Break-Down of Films, Weekly/Daily Scheduling of Movie Showtimes, Equipment Inventory & Maintenance, Managed Employee Screenings, Trailer Management.